Last week, a marketing executive told me his company decided not to use our writing and media outreach services because...
Why communicating effectively and building relationships is still vital for success, even in the digital age. In a previous era,...
There is never a second chance to make a first impression, especially in a competitive business environment. Companies that want to deliver an experience that supports the corporate brand and represents its values need to start at the first point of contact: the telephone answering system. How many times have...
