Churn rate (sometimes called attrition rate), in its broadest sense, is a measure of the number of individuals or items moving out of a collective over a specific period of time. It is one of two primary factors that determine the steady-state level of customers a business will support. The term is used in many contexts, but is most widely applied in business with respect to a contractual customer base.
The Richtopian Vision
Join Our Newsletter
- 3,092,587 all-time readers
- 11 Amazing Examples of Disruptive Technology
- 12 Highly Creative People Who Failed Before Succeeding
- 17 Great Examples of Effective Leadership and Strategy
- 3 Reasons You Should Buy Gold (And 3 Reasons You Shouldn't)
- What Is Social Marketing? And How Does It Work?
- Workplace Culture: How to Encourage Collaboration
- What Do the Super-Rich Spend Their Money On? (Infographic Included)
- 5 Business Lessons From the "Corporate Scapegoat" Who Lost Five-Billion Euros
- Economists Top 100: From Joseph Stiglitz to Michael Porter, These Are the Most Influential Economists in the World
- Great British Pound Notes & People Who've Appeared On Them ...
Women in Leadership
- Revealed: The UK’s Self-Made Super-Rich Hotspots August 23, 2019